Digital transformation in Latin-American, a need and opportunity to improve higher education
DOI:
https://doi.org/10.37387/ipc.v11i3.362Keywords:
stress, behavior, emotional intelligence, studentsAbstract
This essay aims to describe how digital transformation has revealed the needs and opportunities to improve education in Latin America, especially in the case of universities, in a period marked in the history of humanity and education, which was and is the COVID-19 pandemic. In this way, the needs caused by the health contingency demonstrate the opportunities to respond to digital transformation issues and pending educational innovation in Latin American university settings. About the above, the responses of Latin American universities to COVID-19 and the challenges for the future that have become part of the present are presented. A multiple case study approach and an instrumental approach were cited through the descriptive analysis presented by the universities of the following countries: Argentina, Chile, Colombia, Costa Rica, Ecuador, Mexico, Peru, Dominican Republic, Uruguay, and Venezuela. The findings reveal the challenges of digital transformation (virtualization, training, infrastructure, connectivity, culture, management, open education) and educational innovation (new processes, products, services, knowledge, and research). Likewise, this essay is based on the theoretical contributions of authors such as Benavides et al. (2020), Abad et al. (2020), McKinsey (2020), Solís & Littleton (2017), Almaraz et al. (2017), Westerman et al. (2014), among others; in addition to organizations such as CEPAL (2020).
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